Shipping & Returns

USA SHIPPING

We work hard to keep our shipping charges as low as possible and most products ship for free. Certain large or bulky items such as Coolers, Large Tools and Engine Parts are considered oversize and/or over weight by the USPS or UPS. Therefore a surcharge will be charged depending on the item's size and/or weight, in addition to our regular shipping charges. These surcharges are based solely on extra charges imposed by the USPS or UPS for transporting oversize and/or overweight items. We will contact you in any event that we find the additional shipping charges are required.

USA RETURNS

In the unlikely event that you need to return an item, please use the return system accessed from your account on our site under orders. If you experience any problem then please feel free to call or email us with the information from the contact page. We will need details of the problem and photos if applicable. If the item is undamaged and unwanted then we will allow a return of the unopened package for a full refund. We will provide a return shipping label or a pre-paid account for the return as soon as possible. Once the item has been received by our warehouse we will issue the refund.

Warranty Conditions:

  • Damaged On Receipt of Product - Full Refund or Replacement
  • Undamaged but Unwanted - Full Refund within 7 Days of Receipt
  • Lost in Transit - Full Refund or Replacement
  • Failure During Normal Use - Manufacturer Warranty

INTERNATIONAL (OUTSIDE OF USA) SHIPPING

We work hard to keep our shipping charges as low as possible and most products ship for free. Certain large or bulky items such as Coolers, Large Tools and Engine Parts are considered oversize and/or over weight by the DHL, USPS or UPS. Therefore a surcharge will be charged depending on the item's size and/or weight, in addition to our regular shipping charges. These surcharges are based solely on extra charges imposed by the DHL, USPS or UPS for transporting oversize and/or overweight items. We will contact you in any event that we find the additional shipping charges are required.

INTERNATIONAL (OUTSIDE OF USA) RETURNS

In the unlikely event that you need to return an item, please use the return system accessed from your account on our site under orders. If you experience any problem then please feel free to call or email us with the information from the contact page. We will need details of the problem and photos if applicable. If the item is undamaged and unwanted then we will allow a return of the unopened package for a full refund. We will provide a return shipping label or a pre-paid account for the return as soon as possible. Once the item has been received we will issue the refund. Certain large or bulky items such as Coolers, Large Tools and Engine Parts are considered oversize and/or over weight by the DHL, USPS or UPS. Therefore a return fee may be charged depending on the item's size and/or weight, in addition to our regular free return shipping. These surcharges are based solely on extra charges imposed by the DHL, USPS or UPS for transporting oversize and/or overweight items. We will contact you in any event that we find the additional shipping charges are required.

Warranty Conditions:

  • Damaged On Receipt of Product - Full Refund or Replacement
  • Undamaged but Unwanted - Full Refund within 7 Days of Receipt
  • Lost in Transit - Full Refund or Replacement
  • Failure During Normal Use - Manufacturer Warranty